FAREVERSE.COM FAQS

You have a unique story.
We’d love to hear it!

How are you making retirement work?

It’s not easy planning for your retirement years— and not everyone faces that challenge head on. We want to know how you made it happen. Your inspiration could help others take control of their retirement too, so don’t hold back.

Share your story.
Share highlights about your retirement planning and where you are today.
Make a video.
Use your smartphone to record yourself speaking about your experience.
Put a face to your name.
If you aren’t submitting a video, we’d love to get a picture of you enjoying retirement — or you and your significant other.
What happens next.
We may reach out in the future to ask you to elaborate on your story or inquire if you’d be interested in doing a larger feature about your experience.

See our FAQs below for more information on how to submit your video.

Submit your story below.
First Name*
Last Name*
Email*
Phone
DESCRIBE YOUR RETIREMENT SUCCESS STORY
UPLOAD VIDEO OR PHOTO — Maximum video file size is 100 MB
MP4, AVI, MOV, JPG, PNG, GIF
BROWSE
Hidden
File
Max. file size: 100 MB.
Consent*
I AGREE TO TERMS AND CONDITIONS*

By submitting this request for information, I hereby provide my signature, expressly consenting to receive information by email or phone, via automated dialing systems, texting, and/or prerecorded messages, from or on behalf of Finance of America Reverse LLC and its fulfillment partners and may agree to receive other offers on the telephone number I provided above, including my wireless number, even if I am on a State or Federal Do-Not-Call list. I understand consent is not a condition of purchase and that I may revoke my consent at any time. I can revoke consent by calling FAR customer service at 855-421-4745, or contacting my loan officer.

How are you making retirement work?

How are you making retirement work?
What made you confident your retirement years would be secure?
What did you feel was your biggest hurdle in retirement planning?
If your reverse mortgage was part of your retirement strategy, how did it fit in?

Now that you have no monthly mortgage payments, what does that mean to you?
What does the future hold for you and what do you hope to achieve?

FAQs

How to make a short video.

Don’t worry about creating a polished video. Simply jot down a few thoughts ahead of time. Then use your smartphone to record your message. Make sure your phone is horizontal and on a flat, stable surface. Start with your name and your hometown, and in your own words, tell us about your reverse mortgage experience. It doesn’t have to be long, aim for 1-2 minutes.

How to submit your video.

Shoot your video on your smartphone. Make sure it is horizontal.
Upload from your phone by opening the page in a browser on this same device and tapping ‘browse’. Or upload from a computer by transferring video from recording device to computer. Open this page on a web browser and click “browse.”
Select and upload it.

How will FAR use my information and story?

FAR is proud to share our customers experiences. With your approval, we’d like to share your story either in printed form or video. If your story is selected for a video, FAR will contact you to see if you’re interested in participating in a professional video production.

Will I have the opportunity to approve what information is used?

Yes! Of course. We will contact you to present your final written testimonial for your consent and approval prior to publication.

If I have more questions, whom do I ask?

We’re happy to help. Send your questions by email to: customerstories@fareverse.com

Finance of America Reverse

These materials are not from HUD or FHA and were not approved by HUD or a government agency.

©2021 Finance of America Reverse LLC is licensed nationwide | Equal Housing Opportunity | NMLS ID # 2285 (www.nmlsconsumeraccess.org) | 8023 East 63rd Place, Suite 700 | Tulsa, OK 74133 | AZ Mortgage Banker License #0921300 | Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act | Georgia Residential Mortgage Licensee #23647 | Kansas Licensed Mortgage Company | Massachusetts Lender/Broker License MC2285: Finance of America Reverse LLC | Licensed by the N.J. Department of Banking and Insurance | Licensed Mortgage Banker -- NYS Banking Department where Finance of America Reverse is known as FAReverse LLC in lieu of true name Finance of America Reverse LLC | Rhode Island Licensed Lender | Not all products and options are available in all states | Terms subject to change without notice | For licensing information go to: www.nmlsconsumeraccess.org When the loan is due and payable, some or all of the equity in the property that is the subject of the reverse mortgage no longer belongs to borrowers, who may need to sell the home or otherwise repay the loan with interest from other proceeds. The lender may charge an origination fee, mortgage insurance premium, closing costs and servicing fees (added to the balance of the loan). The balance of the loan grows over time and the lender charges interest on the balance. Borrowers are responsible for paying property taxes, homeowner’s insurance, maintenance, and related taxes (which may be substantial). We do not establish an escrow account for disbursements of these payments. A set-aside account can be set up to pay taxes and insurance and may be required in some cases. Borrowers must occupy home as their primary residence and pay for ongoing maintenance; otherwise the loan becomes due and payable. The loan also becomes due and payable (and the property may be subject to a tax lien, other encumbrance, or foreclosure) when the last borrower, or eligible non-borrowing surviving spouse, dies, sells the home, permanently moves out, defaults on taxes, insurance payments, or maintenance, or does not otherwise comply with the loan terms. Interest is not tax-deductible until the loan is partially or fully repaid.

Questions or complaints? Email us at customerrelations@financeofamerica.com