My husband had stage 4 cancer, and we ate through quite a bit of our savings during his illness. I also didn’t wanna worry about losing my house. I started out with three different companies, researched them, and talked with representatives of each company. I felt most comfortable with the fact that the representative from Finance of America Reverse was in Indiana, and all the others were in California. I thought somebody who was a little more local met or understood my needs better than somebody in California. Andrew was the name of my representative, and he was very personable. He was easy to talk to. He answered all my questions. He returned my calls or my emails very promptly. I did not feel pressured. One of the other companies, in particular, made me feel very pressured, and I didn’t appreciate that. Overall, it was a very good customer service with Finance of America Reverse.