Update on COVID-19

Finance of America Reverse LLC (“FAR”) understands you may be facing unique hardships during this difficult time. Many borrowers who are currently experiencing financial distress related to COVID-19 may be eligible for some type of assistance. Please contact us for information regarding options that may be available to you. If you are impacted by COVID-19, please call 866-654-0020 and have your loan number ready for the Customer Service representative.

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Andrea P. of Reseda, CA
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Verified Reviewer
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Verified Customer
I wanted a little more financial freedom

I wanted a little more financial freedom and a reverse mortgage was a reasonable thing to do. I contacted several providers and I got some confusing information from the others. When I got a hold of Finance of America, they explained the process very thoroughly and were very easy to communicate with. Their application process was very easy as well. I was guided through it by the lady that had helped me out, EJ, and she changed my life. She was made me feel extremely comfortable and I was really impressed. The other persons that I called felt more like salespeople. It was a life-changing project and a lot was involved and I wouldn’t jump in to something like that just right off the bat without knowing what the heck I was doing.


And when we started to look at the numbers, everything that was communicated over the phone was in fact what showed up in the email and ultimately the final packet. It was a very helpful and educational process, so I felt comfortable knowing what I was getting myself into. Also, their percentage came in less than what we initially talked about. All in all, Finance of America Reverse offered me a whole lot better versus the other two companies that I interviewed. Other than that, there were multiple persons that I spoke to during the course of the transaction, from the notary that isn’t affiliated with them but they have linkage with, to the loan processor or person who called me, and everybody involved in the process was very understanding, knowledgeable, and patient. I have recommended Finance of America to others.

     
Robert B. of Rio Rancho, NM
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Verified Reviewer
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Verified Customer
I wanted my daughter to start her new business and I wanted to help her out

Finance of America Reverse is a good company to go with. They have all their ducks in a row to be able to accommodate you. I wanted my daughter to start her new business and I wanted to help her out. But I didn’t want to be strained doing that so I looked into doing a reverse mortgage. The people from Finance of America Reverse were very polite. They asked me a lot of questions about my financial situation and if that house which was paid and cleared for is mine. They also checked my credit. They talked to me about it and ways to improve it. The loan officer I worked with was a good guy too. He was friendly, pleasant and very punctual. He answered all my questions and kept me in the loop. The process was real easy. Thirty days and I was done. The rate was also reasonable and good. It was a great experience and the loan helped my daughter out tremendously. I also did some knick knacks, some updates, around the house.

     
Lynn K. of Del Mar, CA
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Verified Reviewer
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Verified Customer
I am old enough where I wanna enjoy the rest of my life

I am old enough where I wanna enjoy the rest of my life and I needed the funds to do that. Finance of America Reverse has the jumbo reverse mortgage and they did a fabulous job when I went through the application process. The application and underwriting took about 30 days when I thought it was gonna take 90 days. It went smoothly because I have a clean slate when they did my credit and everything was fine when they checked out my background. It’s my first experience and David, the fellow who represented me, did everything he said he was gonna do. He was the only guy with the company that I talked to. Every time I called him, he responded and he answered my questions successfully. I was very happy with it.


I took money upfront and then I get a monthly payment. Also, I got a fat flat rate in the beginning and now I get a monthly deposit in my checking account for five years. Now, I’m getting on with my life and I don’t need to worry for a while. I’m 76 years old and they say I only have five more years, so I’m gonna enjoy it. It was a wonderful experience with Finance of America Reverse and I’ve given Dave’s name to several people.

     
Richard S. of Tyler, TX
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Verified Reviewer
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Verified Customer
Now we know that we are gonna have the money that we want if we wanna use it and we can do what we can to our house

We decided to keep the house of my mom and dad and not get rid of it. I did a lot of work on the outside. We’ve also done some work on the inside and got it up nicely. So, we decided to get some money and fix the house up so whenever we’re gone, my family will have something. We decided to go with Finance of America in getting a reverse mortgage. The application process was fairly easy. Everything was all right with the lending process. The loan officers were all nice and easy to get a hold of. Nicole, an adviser there, was really nice to us all the time. We liked the rate and terms of the reverse mortgage that we received. It was very nice and good, and it could not be any better. Now we know that we are gonna have the money that we want if we wanna use it and we can do what we can to our house. It’s a really nice home and it has been in the family for over 80 years. Everybody at Finance of America has been good to us.

     
Mary F. of Strongsville, OH
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Verified Reviewer
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Verified Customer
I didn’t wanna worry about losing my house

My husband had stage 4 cancer, and we ate through quite a bit of our savings during his illness. I also didn’t wanna worry about losing my house. I started out with three different companies, researched them, and talked with representatives of each company. I felt most comfortable with the fact that the representative from Finance of America Reverse was in Indiana, and all the others were in California. I thought somebody who was a little more local met or understood my needs better than somebody in California. Andrew was the name of my representative, and he was very personable. He was easy to talk to. He answered all my questions. He returned my calls or my emails very promptly. I did not feel pressured. One of the other companies, in particular, made me feel very pressured, and I didn’t appreciate that. Overall, it was a very good customer service with Finance of America Reverse.

     
Ronald C. of Las Vegas, NV
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Verified Reviewer
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Verified Customer
We are confident we will be able to enjoy so many things we have previously only dreamed about with our increased cash flow

We just completed our reverse mortgage with the Finance of America Company and Toby Finegan and we are confident we will be able to enjoy so many things we have previously only dreamed about with our increased cash flow.
Thank you very much Toby Finegan!!
Working with Toby has been a pleasure. He was knowledgeable, attentive, and very communicative.
Toby would have been a great teacher……… he explained everything extremely well. There was no question about the reverse mortgage we ever felt uncomfortable asking him about or asked him to reexplain.
He kept us informed about everything that was going on. He made certain that all the different departments followed through and kept to their time tables and didn’t let any of the complicated paperwork fall through the cracks.
Our particular reverse mortgage hit a bit of an “ appraisal hiccup” half way through the process. Toby went above and beyond to make certain that it was all worked out to everyone’s satisfaction in a timely and pleasant manner.
In every aspect of this transaction, Toby was the consummate professional. We would highly recommend working with him. You will find it to be a very positive experience.

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