Update on COVID-19

Finance of America Reverse LLC (“FAR”) understands you may be facing unique hardships during this difficult time. Many borrowers who are currently experiencing financial distress related to COVID-19 may be eligible for some type of assistance. Please contact us for information regarding options that may be available to you. If you are impacted by COVID-19, please call 866-654-0020 and have your loan number ready for the Customer Service representative.

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San Diego, CA – August 16, 2021 – Leading retirement solutions innovator Finance of America Reverse LLC (FAR) today announced the launch of its tech-enabled learning platform, Finance of America University (FAU) as well as the introduction of an enhanced “Policies and Procedures” (P&P) Documents Center on its popular Xcelerate Wholesale Portal.

Available immediately, these innovative offerings designed by FAR’s Learning and Development Division will equip FAR’s wholesale partners with an even greater selection of relevant, customizable educational resources and easy-to-find materials that can help them elevate their expertise and better service their clients.

“We are building a multifaceted business that seamlessly integrates innovative proprietary products with dynamic educational resources and superior customer service all stitched together with technology to help simplify processes and elevate both the partner and borrower experience. Today’s announcement reaffirms our commitment to our wholesale partners —providing a white-glove, concierge service that meets and raises the industry standard across every conceivable metric,” said Kristen Sieffert, President of Finance of America Reverse. “Offerings like FAU and our enhanced Xcelerate platform demonstrate our unparalleled dedication to arm reverse mortgage professionals with tools that help them succeed, reduce friction in the process, and close the gap on the time-consuming aspects of originating a reverse mortgage—all while making it faster and easier to work with us.”

As FAR’s preferred Learning Management System, FAU showcases brand-new functionality that enables wholesale partners to chart their own unique learning paths and master the skillsets they utilize every day. They can also use FAU to promote professional development, training, and continuing education within their own teams by way of the vast library of tutorials and assessment exams that are available.

In a retirement landscape where trustworthiness and dependable expertise are paramount, FAU’s custom learning pathways, reporting features, and certifications will provide an additional layer of accountability and transparency—not only to FAR’s partner and borrower experiences, but to the reverse mortgage industry as a whole.

A Closer Look at FAU and Xcelerate Enhancements 

All resources and presentations available on FAU are designed by FAR’s Learning & Development Team, a group of experienced reverse professionals dedicated to helping partners grow and improve their businesses. FAU will offer real estate professionals in 19 states continuing education credits both virtually and through in-person instruction as well as nationwide to certified financial planners. Certified Reverse Mortgage Professional-approved courses are also available for anyone pursuing the CRMP designation. Additionally, FAR will offer live, personalized academy classes in both formats to ensure that every partner is up-to-speed on each of FAR’s latest enhancements and industry tutorials.

Wholesale partners can curate their coursework from the wide range of FAR’s 75 newly redesigned training modules, surveying topic areas such as the “New to Reverse” fast-track, “Reverse for Purchase” or overviews of FAR’s proprietary products, such as EquityAvail and its HomeSafe suite.

In addition to gaining access to Certified Reverse Mortgage Professional course credits, partners can also access numerous introductory and “Basics” courses through the FAR Sales learning path, including:

  • HECM Math
  • Broker Comp
  • Financial Safeguards

With just a few clicks on the Xcelerate portal, FAR’s partners can locate the exact materials they need to bolster their own knowledge and craft the best solutions for their clients.

In equipping partners with the ability to track sales representatives’ scores and learning performances across various curricula, FAR can provide a high level of assurance that professionals speaking directly with consumers fully understand, and are able to accurately communicate, how reverse mortgages work.

The P&P Documents Center, moreover, presents FAR’s wholesale partners with a faster and easier way to navigate thousands of informational documents, underwriting guidelines and templates, product descriptions, and critical job aids—all accessible via menu and/or keyword searches on the platform’s new landing page. Key documents once hard to track down now reside in one easily navigable gallery, cutting down delays and confusion for FAR’s partners.

“Whether a FAR partner is a beginner in the retirement industry, or a veteran looking to take a deeper dive with their grassroots marketing skills, both of these enhancements will enable them to easily scale and tailor their learnings,” said FAR’s Chief Development Officer Sherry Apanay. “Together, Finance of America University and our new P&P Documents Center will strengthen the communication and the close-knit relationships between FAR and its wholesale partners that have set us apart from the beginning. These platforms take that distinctiveness to a whole new level.”

About Finance of America Reverse

 As a retirement solutions company and part of the Finance of America Companies (NYSE: FOA) family of companies, Finance of America Reverse is committed to empowering people with the tools they need to achieve financial independence and get to work on retirement. Through its team of Licensed Loan Officers and network of professional and wholesale partners, Finance of America Reverse offers products and services designed to help older Americans include home equity in their retirement plans. The company is licensed nationally and is a proud member of the National Reverse Mortgage Lenders Association (NRMLA).

For more information, please visit www.fareverse.com or find us on FacebookLinkedIn or Twitter.

©2021 Finance of America Reverse LLC is licensed nationwide | Equal Housing Opportunity | NMLS ID # 2285 (www.nmls.consumeraccess.org) | 8023 East 63rd Place, Suite 700 | Tulsa, OK 74133

This article is intended for general informational and educational purposes only, and should not be construed as financial or tax advice. For more information about whether a reverse mortgage may be right for you, you should consult an independent financial advisor. For tax advice, please consult a tax professional.